Serving our members
British Marine is the membership organisation for the leisure, superyacht, and small commercial marine industry. With a rich heritage spanning over a century, it serves as a unifying voice and a source of expertise and guidance, playing a crucial role in promoting and protecting the interests of over 1300 members, which are drawn from a wide cross-section of the UK boating industry, from boat builders and equipment manufacturers to service providers and marina operators.
Our members are the heartbeat of the UK marine industry, collectively contributing to 60% of the industry's impressive annual revenue of over £4.2 billion, with a significant 29% of this being exported globally.
At the forefront of British Marine's mission is the commitment to fostering industry growth and sustainability. This is accomplished through a multifaceted strategy that includes:
We are the industry's voice at both national and international levels, collaborating with government bodies and regulatory agencies to influence policies and legislation crucial to the marine sector.
British Marine is a hub of expertise, offering members access to vital technical, legal and environmental advice, along with market research and industry data. This support is essential in navigating the complexities of the marine industry.
Recognising the importance of a skilled workforce, we actively promote training and professional development within the industry, ensuring our members are at the forefront of marine expertise.
Through organising and supporting boat shows and events both in the UK and overseas, we provide invaluable platforms for members to showcase their products and services and forge global connections.
Committed to the health of our oceans and reducing the environmental footprint of industry, including the carbon footprint produced by recreational boating. British Marine champions sustainable practices within the industry, encouraging members to adopt eco-friendly approaches to preserve marine ecosystems.
Our Mission
To deliver outstanding services, representation
and products to promote the sustainable
success of our member
National Agenda Our Vision
A thriving industry delivering amazing on water experiences for everyone
British Marine is the trading name of the British Marine Federation, a company
limited by guarantee (Company No. 02592536)
Meet the Team Customer Service Charter
A pledge to our members
Led by our members, for our members, we are committed to delivering a first-class service. Our culture embodies the core values that drive us forward and our commitment to our members, ensuring that every interaction is steeped in quality and trust.
- We are fervently dedicated and passionate about the marine industry
- We will act with integrity, ensuring honesty and fairness
- We aim to deliver exceptional customer satisfaction
- Our expertise inspires credibility and confidence
This culture is woven into our Customer Charter, which sets out clearly what everyone engaged with British Marine can expect from the organisation and its staff.
- Responsive Understanding: We will listen in order to understand your needs and tailor solutions to fit your requirements.
- Swift Acknowledgement: Your concerns are important to us and we commit to acknowledging enquiries within 48 hours.
- Exceeding Expectations: We aim to exceed your expectations.
- Transparent Respect: We pledge openness and respect, fostering a trustworthy relationship.
We value your partnership and believe in a collaborative journey. Here's how you can help:
- Provide Information: Share insights to help us tailor superior services.
- Mutual Respect: Courtesy and politeness go a long way, be respectful and polite to other customers and our staff
- Be Our Champion: Advocate for British Marine and actively engage with and support industry issues.
- Offer Feedback: Your suggestions fuel our improvement and innovation.
Should our service not meet your expectations and you would like to make a complaint,
please visit our complaints section for assistance.
Our network and events
British Marine also includes 25 Regional and Sector-Specific Associations, each representing specialised interests within the industry. While, through our subsidiary National Boat Shows, we host two leading boating events: London Afloat and the Southampton International Boat Show. These annual events provide major showcases for the industry and are also an opportunity to reach the public with important messages about career development and participation in boating.
More Than a Membership – A Community
At British Marine, we are more than just a membership organisation; we are a community passionately dedicated to the prosperity and sustainability of the UK marine industry. Join us in steering the future of marine excellence.