The report provides insights into the activities of adventurers who found themselves in need of emergency assistance. inReach satellite technology1 has helped users stay in touch with critical SOS emergency response services, two-way text messaging and location tracking for 15 years. That SOS technology expanded across several Garmin product lines in 2025 with the release of fēnix® 8 Pro, the first-ever smartwatch from Garmin with inReach technology for satellite and cellular connectivity, as well as inReach Mini 3 Plus and GPSMAP® H1i Plus – satellite communicators that let adventurers exchange voice messages, texts and photos with the Garmin Response team should an emergency occur1.
Here are some key takeaways from the 2025 report:
Thanks to a dedicated SOS alert button and satellite network coverage via Iridium® and Skylo, Garmin inReach users can quickly send an SOS message should an emergency occur. Once an SOS message is triggered, even if the user takes no other action, the device sends a distress message to Garmin Response, a 24/7-staffed professional emergency coordination center. The Garmin Response team will communicate with the user, their listed emergency contacts, search and rescue organisations and other available local resources. They provide updates to users and emergency contacts on the response effort, including confirmation when help is on the way, and remain available as the incident is being resolved. Garmin Response monitors millions of handheld devices, satellite phones, smartphones and smartwatches each year.
“I never imagined I would have to use the SOS feature, but when I did, it worked flawlessly – and I genuinely believe it made the difference between life and death. I will never go on another adventure without my inReach.” – Mylene Torres, inReach customer who triggered an SOS message after being struck by a boulder.
“It’s hard to describe the anxiety felt in the aftermath of a disaster by the inability to communicate with loved ones. It was a great relief to have a device and service that could ease people’s minds when regular communication systems failed.” – Stephen Hackett, customer who used an inReach device in hurricane aftermath
Learn more about all of Garmin's inReach-capable devices here.
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1Active satellite subscription required. Some jurisdictions regulate or prohibit satellite communication devices; it is the user’s responsibility to know and follow all applicable laws.
2 Taking and sending photos requires use of the Garmin Messenger app on your paired smartphone