Customer Service Advisor
Location Portland Marina
Opening Date 9 June 2026
Closing Date 19 June 2026

Job role

Customer Service Advisor

Rota

Rota incl. weekends & bank holiday

Job type

Full time / Permanent

Job location

Portland Marina

Closing

19/06/26

We are looking for a Customer Service Advisor to join our friendly, hardworking team at Premier Marinas’ Portland Marina in the stunning Jurassic Coast. 

As the face and personality of the marina, you will play a vital part in how we are viewed by berth holders and visitors to our site.

This is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast-paced team in a great location. 

Candidates must be able to demonstrate: 
• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling 
• Ability to learn and use computer software systems
• “A can do” attitude and flexible approach to teamwork

This role will be primarily office based but will also include some outdoor working and the rota will provide for working weekends and bank holidays on a rota basis.

Experience of boating would be advantageous but not essential. In all cases we will support you to grow your skills and assist you to reach your potential.  

Sunset Portland

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!

Apply now

We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We believe that diverse talent makes us stronger.

How to apply: submit your application in writing to Tracey Jefkins, Head of HR. Include a current CV and a covering letter explaining why you are applying for the role and your salary expectations. You can apply via an online application form or email careers@premiermarinas.com

Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Closing date for applications is Friday 19th June 2026 although we reserve the right appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date. Applicants must be eligible to work in the UK.  Our Applicant Privacy Policy is available on our website.

Apply To Tracey Jefkins - careers@premiermarinas.com
Company Name Premier Marinas
Address Osprey Quay, Portland DT5 1DX
Job Type Customer Services
Job Region South West England


How to apply

If you would like more information about this vacancy, please contact Tracey Jefkins - careers@premiermarinas.com