Are you a dynamic leader with a passion for delivering outstanding customer experiences? Associated British Ports is seeking a proactive and commercially minded Marina Manager to oversee our vibrant marinas in Ipswich and Lowestoft. Please note this is a 12 month fixed term contract.
About the Role
This is an exciting opportunity to shape the future of two thriving marinas. You’ll lead dedicated teams at each site, ensuring smooth operations, excellent guest satisfaction, and strong commercial performance. While marina experience is desirable, it’s not essential—what matters most is your ability to understand customers, inspire your team, and drive results. A valid driving licence is required for this role.
What You’ll Do
- Lead and motivate teams at both marinas, fostering a culture of exceptional service and operational excellence.
- Oversee day-to-day operations, maintenance, and safety, ensuring compliance with all relevant legislation and company policies.
- Develop and implement business plans to maximise berth occupancy and generate new revenue streams.
- Build strong relationships with berth holders, visitors, and local stakeholders, acting as the main point of contact for all marina matters.
- Promote the marinas through events, marketing, and community engagement.
- Manage budgets, financial reporting, and supplier relationships.
What We’re Looking For
- Proven leadership skills, ideally gained in a leisure, retail, or hospitality environment.
- A genuine passion for customer service and the ability to understand and anticipate customer needs.
- Strong organisational and communication skills.
- Commercial acumen and a proactive approach to business development.
- Experience in facilities management is advantageous.
- Marina experience is a bonus, but not essential.
Why Join Us?
- Competitive salary and generous benefits package, including employer pension, private health insurance, and 27 days’ holiday (plus bank holidays).
- The chance to make a real impact in a newly created role.
- Supportive, collaborative working environment.
- Opportunities for professional development and progression.
Apply here