Purpose of the role:

Responsible for the sales, administration and allocation of moorings and berths on the Beaulieu River and being part of the Harbour administration team based at the marina. The role will require working at weekends especially during the busy summer season.

Key Duties:

• To allocate available berths taking into consideration vessels size and maneuverability but also ensuring maximum income.
• To administer the allocation of sub-let moorings.
• To maintain accurate records of all activities to provide an audit trail.
• Representing the marina at external shows such as the Southampton Boat Show. 
• To deliver outstanding service to customers protecting the reputation of the Company at all times.
• To deal with customer queries in a timely and efficient manner.
• Responsibility for maintaining and updating accurate computer systems with regard to waiting lists, deposits, customer and boat details and refunds.
• Identify unpaid accounts from records and referring to the Harbour Master for appropriate action.
• Ensure all Mooring license packs and annual renewals are sent out on time and accurate.
• To assist in the receiving and processing of payments for the use of harbour facilities.
• To assist at the front desk dealing with customers and taking payments.
• Assisting the Harbour Master with projects / assignments as and when required.
• Assist in the day to day running of the harbour office to include answering telephone and VHF calls.
• Undertaking any other duties which may be required from time to time especially during busy periods.

Salary Range: £30,000.00 Full-time equivalent salary (FTE)

Driving Licence required

Start Date: ASAP

Position Type: Full time. 40 hours per week. Occasional weekend working and some Bank Holidays

To apply for this position please download an application form from our website at https://www.beaulieuriver.co.uk/careers/ and forward it to recruitment@beaulieu.co.uk with an attached cover letter.

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